TalentMine® Help: Frequently Asked Questions

May I retake the TalentMine® Inventories?
How long does the TalentMine® Assessment take?
Is there a time limit on the test?
May I complete the TalentMine® Inventories in multiple-sittings (i.e. May I stop and reconvene at any time?)
What if I exit before I complete the test?
How do I receive my TalentMine® results? May I access my results at any time?
What results will I receive?
May I email my results?
How do I print my TalentMine® results?
Can I fail the TalentMine® Inventories?
I am afraid I am answering the questions incorrectly. Are there wrong or right answers?
Some of the questions seem to repeat themselves. Why?
Am I allowed to go back and change my answer(s)?
How may I learn more about the TalentMine® Employer Network?
How may I learn more about TalentMine® , the company that created the TalentMine® Inventories?
What private information does the TalentMine® Inventories collect?

Frequently Asked Technical Questions:
What if I forget my Password?
Why does my Computer seem to be running slower when I am on the Internet?
I am having trouble reaching www.talentminenetwork.com.
I can reach the TalentMine® Network website, but when I try to log in with my username and password, the screen just refreshes (it loops).
If I am having trouble and need to contact TalentMine, what information do I need to provide?
How may I contact TalentMine?

May I retake the TalentMine® Inventories?
You may only take the TalentMine® Inventories once.

How long does the TalentMine® Assessment take?
The TalentMine® Assessment takes between 20 and 25 minutes to complete in one sitting, from beginning to end. You may track your progress during the actual test by viewing the "percentage-completed" image at the upper right-hand corner of each screen.

Is there a time limit on the test?
The TalentMine® Inventories are not timed. You may take the Assessment at your leisure.

May I complete the TalentMine® Inventories in multiple-sittings (i.e. May I stop and reconvene at any time?)
You may take the TalentMine® Inventories in multiple sittings. You may save your inputs and exit at any point during the test. Upon restarting, you will pick up exactly where you left off. To reconvene or retrieve your results, simply
click here to log in.

What if I exit before I complete the test?
If you have successfully created your User Profile (your registered username and password), you may log in at any time to pick up where you left off.
Click here to log in.

How do I receive my TalentMine® results? May I access my results at any time?
After you complete the Inventories, you will go directly to your Talent Dashboard screen, where you can view all your custom reports. You may access your results at any time, by simply logging in with your login credentials (username and password).

What results will I receive?
Along with access to update your Contact Information, Job Data, Resume, Video Resume and Open-Ended Responses, the TalentMine® Inventories will provide you with:
- Plan Your Career Report
- Know Your Strengths Report
- Play to Your Strengths Report
- Showcase Your Strengths Report
- Navigate Your Career Report

May I email my results?
Once you log in, you may email your results by clicking "Share My Results" from your Talent Dashboard.

How do I print my TalnetMine reports?
When viewing any one of your reports, simply click on the "Printer" icon at the upper right-hand corner of the screen.
Can I fail the TalentMine® Inventories?
No. You cannot fail the TalentMine® Inventories.

I am afraid I am answering the questions incorrectly. Are there wrong or right answers?
There are no right or wrong answers.

Some of the questions seem to repeat themselves. Why?
During the assessment, you should expect to see some of the same statements appear more than once. This repetition is intentional and enables the system to generate the most accurate and useful results.

Am I allowed to go back and change my answer(s)?
You are not permitted to go back and change your answers. Carefully read each statement and go with your "gut" or spontaneous reaction. Even if you're concerned that you don't mark the right answer, the TalentMine® system will still generate accurate and dependable results because of the way it cross-checks your answers.

How may I learn more about the TalentMine® Employer Network?
To learn more about the TalentMine® Employer Network,
click here.

How may I learn more about TalentMine® , the company that created the TalentMine® Inventories?
To learn about TalentMine® ,
click here.

What private information does TalentMine® collect?
Click here to read the Privacy Policy.

What if I Forget My Password?
From the Log In screen, click on "Forgot Password?". Enter your registered email address and click "Submit." Your password will be sent to your e-mail address.

Why does my Computer seem to be running slower when I am on the Internet?
Slowness in Internet response time is usually due to the speed of your Internet connection, high traffic at your Internet Service Provider (ISP), or a memory shortage on your computer. Here are some suggestions to help speed up Internet response time: Clean out your cache/temporary Internet files that have been saved to your hard drive. If you are using Internet Explorer (later versions) click on the "Tools" menu > click "Internet Options." Then, on the "General" tab, under "Temporary Internet Files," click "Delete Files." Or, under "Browsing History," click "Delete" and click "Delete Files" under "Temporary Internet Files". If you are using Mozilla FireFox, click on "Tools" > "Options" > "Privacy". Select the "Clear Now.." button. Make sure "Cache" is selected. If you are using Safari, simply select "Empty Cache.." from the main "Edit" menu. If memory is still an issue, you may improve Internet response time by closing all other running applications on your computer.

I am having trouble reaching www.talentminenetwork.com.
First, ensure that you are online by trying to reach other websites, such as a news website displaying today's date and current time. Also, make sure your computer's network settings (such as a firewall) are not preventing access to the TalentMine® website.
If you are successfully online and have ruled out any firewall or security settings are not prohibiting access to the TalentMine® website, then ensure that your internet browser is going out to the server that hosts the TalentMine® Inventories. To do so, please follow these simple instructions. If using Internet Explorer, go to the "Tools" menu in Internet Explorer > click "Internet Options." Then, on the "General" tab, under "Temporary Internet Files," click "Settings...". Make sure that "Every visit to the page" is selected for "Check for newer versions of stored pages." click OK. If using IE 7.0, click "Browsing History," and click "Settings". Also follow the instructions above, for clearing cache in IE. If using Mozilla Firefox, select "Edit" > "Preferences" > "Advanced" > "Cache" > "Every time I view the page". Select - Every time I view the page

I can reach the TalentMine® website, but when I try to log in with my email address and password, the screen just refreshes (it loops).
Verify your browser is set to accept cookies. By doing so, you will be ensuring your internet browser session can communicate with the Profiler server and will allow you to proceed to the next screen instead of looping. Internet Explorer: Select "Internet Options" from the "Tools" menu > "Privacy" > "Advanced" > "Accept". Firefox: Select "Tools" > "Options" > "Privacy" > "Accept". Safari: "Edit" > "Preferences" > "Security" > "Only from sites you navigate to"

If I am having trouble and need to contact TalentMine, what information do I need to provide?
Your username and email address
Please describe the issue you are experiencing
Browser and version (ie Internet Explorer 7.0)
Type of hardware (PC or MAC)
Operating system (Windows for PC)

How may I contact TalentMine?
If you have any questions, please send us an email at Support@TalentMine.com
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